ElectricalBossPro Blog — Generator & Maintenance Plans

Adding EV Charger Check-Ups to an Electrical Maintenance Plan

Plenty of homeowners have an EV charger in the garage now, and many of them called an electrician for the install. After that, most never hear from the electrician again. An EV charger check-up added to a yearly maintenance plan keeps that relationship going, gives the homeowner one more reason to keep the plan, and puts your tech in the garage where the panel usually lives.

One More Thing on the Yearly Visit

Outage calls, covered in After an Outage: Handling the Rush of Generator Service Calls Without Dropping Plan Customers, are about reacting. EV charger check-ups are the opposite: a calm, planned add-on to a visit you are already making.

In ElectricalBossPro, the safety inspection checklist on the tech's phone already includes a line for EV charger checked. If a plan customer has a charger, the tech records it during the same yearly visit. No separate trip.

The Charger Lives on the House

Like the generator and the main panel, an EV charger is saved as equipment on the property. The record can hold the brand, model number, serial number, year installed, rating in amps, location and access notes. A charger record might read “EV Charger · 48A · installed 2024 · Garage, left wall by the door.”

When the yearly visit is on the tech's phone, the charger is on the job card with the rest of the equipment at the house. If you installed the charger, the details came over from the install estimate and job. If someone else did, the tech can capture it on the first plan visit, and the record flows back to the house.

How to Package It

There are a few ways to offer EV charger check-ups. Pick what fits your customers:

• Included in the safety inspection plan. The checklist already covers it, so any customer with a charger gets it checked on the yearly inspection.
• An add-on line. A separate “EV charger check-up” service on your service list, added to the yearly visit for customers who want it.
• Part of a bundle. A yearly plan that covers the generator, the panel and the EV charger in one visit.

Pairing services on a single yearly visit is covered in Pairing Generator Maintenance With a Safety Inspection in One Yearly Visit. Whatever you choose, the price comes from your own service list, and the card on file covers the visit.

Selling It at the Charger Install

Like generators, the best moment to offer an EV charger plan is at the install. The EV charger install estimate can carry a line for a yearly safety inspection plan that includes the charger. When the customer approves, the estimate becomes the scheduled install job, and the plan goes on the property with 365 days between visits.

A year later, the visit comes due on the Waiting List on its own. The tech works the checklist, records the charger along with the panel and everything else, and the homeowner gets the printed report.

What the Homeowner Sees

The printed Electrical Safety Inspection report shows the EV charger line along with the rest of the checklist, plus the tech's condition and recommendations. For a homeowner who just spent money on a charger, seeing it checked off on a report from their electrician is reassuring.

If the tech notices something worth mentioning, it goes in the recommendations. A common one is surge protection. If the house has an EV charger and no whole-house surge protector, the office can build an estimate for one and send it for online approval. That is covered in the next guide.

Keep It General and Honest

What the check-up includes is up to your company and your techs. The software records that the charger was checked, along with any notes, photos and recommendations. It does not tell anyone how to inspect a charger, and you should not promise anything in the plan description that your techs do not actually do on every visit.

A plain description works best: “Yearly visit includes a check of your EV charger along with your panel and outlets. Written report with recommendations.”

One More Reason to Keep the Plan

Every piece of equipment you check on the yearly visit is one more reason for the homeowner to keep the plan. A generator, a panel, a surge protector and an EV charger, all on one report from one company, makes your yearly visit hard to replace. For how EV charger check-ups fit with records, the Waiting List and billing, visit the ElectricalBossPro generator maintenance software page.